How To Download Guide

When you purchase a single or an album from the website, you must go through steps to download the music successfully.

On A Desktop

  1. Purchase the single or album of your choice
  2. After you have entered your bank details, you will then go through the payment gateway
  3. When the payment has successfully gone through, you will then receive one email to say your payment has gone through and another email that contains the downloadable link.
  4. Once you have clicked the link, the download will begin
  5. Once the download has been successful, the single or album will go into your downloads folder on your desktop
  6. Find the download folder on your desktop which will be found in the file explorer app, and the download should be available from here

On An iPhone or iPad

  1. Purchase the single or album of your choice
  2. After you have entered your bank details, you will then go through the payment gateway
  3. When the payment has successfully gone through, you will then receive one email to say your payment has gone through and another email that contains the downloadable link.
  4. Once you have clicked the link, the download will begin
  5. Once the download has been successful, the single or album will go into your downloads folder in your iPhone
  6. Find the download folder on your iPhone which will be found in ‘files’ app, and you will find a ‘Zip Folder’.
  7. Click the zip folder, and this will allow the single or album to be released into the download folder. This should then be available for you

On An Android

  1. Purchase the single or album of your choice
  2. After you have entered your bank details, you will then go through the payment gateway
  3. When the payment has successfully gone through, you will then receive a link to download the single or album, and this notification will appear in an email you will receive
  4. Once you have clicked the link, the download will begin
  5. Once the download has been successful, the single or album will go into your downloads folder in your android phone
  6. Find the download folder on your phone which will be found in ‘my files’ app, download category and the download should be available from here

If you are having trouble downloading a single or/and an album, please contact us at contact@juliansmithsax.co.uk. The team will be on hand to rectify the issue as quickly as possible.